Terms of Service

 

Effective as of 24/03/2024

 

 

of these general conditions of use (known as “ CGU ”) is to provide a legal framework for the terms of provision of the site and services by Sellerie Cassou and to define the conditions of access and use of the services by “ the user ".

These T&Cs are accessible on the site under the heading “ CGU » .

 

Any registration or use of the Web and Mobile application implies acceptance without any reservation or restriction of these T&Cs by the user. When registering on the application, each user expressly accepts these T&Cs by checking the box preceding the following text: “By using this application you accept the general conditions of use”.

In the event of non-acceptance of the T&Cs stipulated in this contract, the User must renounce access to the services offered by the application.

https://www.sellerie-cassou.com/ reserves the right to modify the content of these T&Cs unilaterally and at any time.

Article 1: Legal notices

The website is published by SARL SELLERIE CASSOU whose head office is located at

75 rue des Pyrénées
64800 Benejacq

The Publication Director is the manager of the SARL.

 

The host of the e-commerce website is the company Hostinger , GDPR compliant in Switzerland.

ARTICLE 2: Access to the Web and Mobile application

The website allows the User free access to the following services:

Information on Sellerie Cassou, news, products, form, customer areas.

The website is accessible free of charge anywhere to any User with Internet access. All costs incurred by the User to access the service (computer hardware, software, Internet connection, etc.) are their responsibility.

 

Users who do not have a specific customer area do not have access to the reserved services. By agreeing to register, the User undertakes to provide sincere and accurate information concerning their marital status and contact details, in particular their email address .

To access the services, the User must then identify themselves using their username and password which are communicated to them.

Any User with a customer area may also request unsubscription by making a written request. This will be effective within a reasonable time.

Any event due to a case of force majeure resulting in a malfunction of the site or server and subject to any interruption or modification in the event of maintenance, does not engage the responsibility of SARL SELLERIE CASSOU.
In these cases, the User therefore agrees not to hold the publisher responsible for any interruption or suspension of service, even without notice.

The User has the possibility of contacting him by electronic mail at the editor's email address present on the site.

ARTICLE 3: Data collection

The site ensures that the User collects and processes personal information while respecting privacy in accordance with Law No. 78-17 of January 6, 1978 relating to data processing, files and freedoms.

Under the Data Protection Act, dated January 6, 1978, the User has the right to access, rectify, delete and oppose their personal data. The User exercises this right:

· via a request by email or form

ARTICLE 4: Intellectual property

The brands, logos, signs as well as all the contents of the site (texts, images, sound, etc.) are subject to protection by the Intellectual Property Code and more particularly by copyright.

The SELLERIE CASSOU brand is a brand belonging to SARL SELLERIE CASSOU. Any representation and/or reproduction and/or partial or total exploitation of this brand, of any nature whatsoever, is totally prohibited.

The User must request prior authorization from SARL SELLERIE CASSOU for any reproduction, publication, copy of the various contents. It undertakes to use the contents of the site in a strictly private context, any use for commercial and advertising purposes is strictly prohibited.

Any total or partial representation of this site by any means whatsoever, without the express authorization of the operator of the website would constitute an infringement punishable by article L 335-2 et seq. of the Intellectual Property Code.

It is reminded in accordance with article L122-5 of the Intellectual Property Code that the User who reproduces, copies or publishes protected content must cite the author and his source.

ARTICLE 5: Liability

The sources of information published on the site https://www.sellerie-cassou.com/ are deemed reliable but SARL SELLERIE CASSOU does not guarantee that it is free from defects, errors or omissions. The information communicated is presented for information purposes only. Despite regular updates, the site https://www.sellerie-cassou.com/ cannot be held responsible for the modification of administrative and legal provisions occurring after publication. Likewise, the site cannot be held responsible for the use and interpretation of the information contained on its website .

The User ensures to keep his password secret. Any disclosure of the password, whatever its form, is prohibited. He assumes the risks linked to the use of his username and password. The site declines all responsibility.

The site https://www.sellerie-cassou.com/ cannot be held responsible for possible viruses which could infect the Internet user's computer or any computer equipment, following use, access, or upon downloading. The site cannot be held liable in the event of force majeure or the unforeseeable and insurmountable act of a third party.

ARTICLE 6: Hypertext links

Hypertext links may be present on the application. The User is informed that by clicking on these links, he will leave the website https://www.sellerie-cassou.com/ . The latter has no control over the web pages on which these links lead and cannot, under any circumstances, be responsible for their content.

ARTICLE 7: Cookies

The User is informed that during his visits to the site, a cookie may be automatically installed on his browser software.

Cookies are small files temporarily stored on the hard drive of the User's computer by your browser and which are necessary for the use of the site https://www.sellerie-cassou.com/ . Cookies do not contain personal information and cannot be used to identify anyone. A cookie contains a unique identifier, randomly generated and therefore anonymous. Some cookies expire at the end of the User's visit, others remain.

The information contained in cookies is used to improve the website https://www.sellerie-cassou.com/ . By browsing the site, the User accepts them.

The User must, however, give consent to the use of certain cookies.

In the absence of acceptance, the User is informed that certain functionalities or pages may be refused. The User can deactivate these cookies using the settings in their browser software.

ARTICLE 8: Applicable law and competent jurisdiction

French legislation applies to this contract. In the event of failure to amicably resolve a dispute between the parties, the French courts will have sole jurisdiction. The court which will be seized will be the Court of Pau.

For any questions relating to the application of these T&Cs, you can contact the publisher using the contact details listed in ARTICLE 1.

 

 

PRIVACY POLICY

 

https://www.sellerie-cassou.com/

Website type: e-commerce

The purpose of this privacy policy is to inform users of our website what personal data we will collect and the following information, where applicable:

-          Personal data we will collect

-          Use of collected data

-          Who has access to the data collected

-          The rights of website users

-          The website’s cookie policy

This privacy policy operates alongside the general conditions of use and general conditions of sale of our website.

Applicable laws

In accordance with the General Data Protection Regulation (GDPR), this privacy policy complies with the following regulations.

Personal data must be:

-          processed in a lawful, fair and transparent manner with regard to the person concerned (lawfulness, loyalty, transparency);

-          collected for specific, explicit and legitimate purposes, and not subsequently processed in a manner incompatible with these purposes; further processing for archival purposes in the public interest, for scientific or historical research purposes or for statistical purposes is not considered, in accordance with Article 89(1), to be incompatible with the original purposes (limitation purposes);

-          adequate , relevant and limited to what is necessary with regard to the purposes for which they are processed (data minimization);

-          accurate and, if necessary, kept up to date; all reasonable measures must be taken to ensure that personal data which are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay (accuracy);

-          kept in a form allowing the identification of the persons concerned for a period not exceeding that necessary for the purposes for which they are processed; personal data may be retained for longer periods to the extent that they will be processed exclusively for archival purposes in the public interest, for scientific or historical research purposes or for statistical purposes in accordance with Article 89 , paragraph 1, provided that the appropriate technical and organizational measures required by the regulation are implemented in order to guarantee the rights and freedoms of the data subject (retention limitation);

-          processed in a manner that ensures appropriate security of personal data, including protection against unauthorized or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organizational measures (integrity and confidentiality).

 

Processing is only lawful if and to the extent that at least one of the following conditions is met:

-          the data subject has consented to the processing of his or her personal data for one or more specific purposes;

-          the processing is necessary for the performance of a contract to which the data subject is party or for the execution of pre-contractual measures taken at the request of the data subject;

-          the processing is necessary for compliance with a legal obligation to which the data controller is subject;

-          the processing is necessary to safeguard the vital interests of the data subject or of another natural person;

-          the processing is necessary for the performance of a mission of public interest or relating to the exercise of public authority vested in the controller;

-          processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, unless overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the person concerned is a child.

For residents of the State of California, this privacy policy is intended to comply with the California Consumer Privacy Act (CCPA). If there are inconsistencies between this document and the CCPA, state law will apply. If we find any inconsistencies, we will change our policy to comply with the relevant law.

Consent

Users agree that by using our website they consent to:
-the terms set out in this Privacy Policy and the collection, use and retention of data listed in this Policy.

 

Personal data we collect
A) Data collected automatically

When you browse and use our website, we may automatically collect and store the following information:

-Single visitor

-Content that the user consults on our website
-Source


Data collected non-automatically

We may also collect the following data when you perform certain functions on our website:

First name and last name
Email
Billing address Delivery address Comment

This data may be collected using the following methods: Creation and registration of an order
Creation of an account
Subscription to the newsletter

Please note that we only collect data that helps us achieve the purpose set out in this privacy policy. We will not collect additional data that is not necessary for the stated purposes.

How we use personal data?

Personal data collected on our website will only be used for the purposes specified in this policy or indicated on the relevant pages of our website. We will not use your data beyond what we disclose.

The data we collect automatically is used for the following purposes:

Improve content and security

The data we collect when the user performs certain functions may be used for the following purposes:

Identification and security of the account
Creation of an order Creation of a customer account

 

Who do we share personal data with?

Employees
We may disclose user data to any member of our organization that they reasonably need to carry out the purposes set out in this policy.

Third parties

We may share user data with the following third parties:
- Google We may share user data with third parties for the following purposes: - location Third parties will not be able to access user data beyond what is reasonably necessary to achieve the given objective.

Other disclosures

We undertake not to sell or share your data with other third parties, except in the following cases:
- if required by law
- if it is required for any legal proceedings - to prove or protect our legal rights

If you follow hyperlinks from our website to another site, please note that we are not responsible for and have no control over their privacy policies and practices.

 

How long we store personal data

We do not retain user data beyond what is necessary to fulfill the purposes for which it is collected.

How we protect your personal data?

To ensure your security is protected, we use a security protocol with SSL certificate , and the data is encrypted and secure. All data stored in our system is well secured and is only accessible to our employees. Our employees are bound by confidentiality agreements.
While we take all reasonable precautions to ensure that our user data is secure and users are protected, there always remains the risk of harm. The Internet as a whole can be, at times, insecure and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

Minors

The GDPR specifies that people under the age of 15 are considered minors for the purposes of data collection. Minors must have the consent of a legal representative for their data to be collected, processed and used.

Your rights as a user

Under the GDPR, users have the following rights as data subjects:
- right of access - right of rectification - right to erasure - right to restriction of processing - right to data portability - right to object

You will find further information on these rights in chapter 3 (art 12-23) of the GDPR.

How to modify, delete or contest the data collected
If you would like your information to be deleted or modified in any way, please contact our privacy officer here:
Monsieur Cassou
75 rue des Pyrénées
64800 Benejacq

 

 

Cookie Policy

A cookie is a small file stored on a website user's hard drive. Its purpose is to collect data relating to the user's browsing habits.

We use the following types of cookies on our website:

 

Functional cookies
We use them to remember all the selections you make on our website so that they are saved for your future visits.

Analytical cookies
This allows us to improve the design and functionality of our website by collecting data about the content you access and engage with while using our website.
You can also choose to disable cookies entirely in your Internet browser, but this may decrease the quality of your user experience.

Third-party cookies
We may use third-party cookies on our website to achieve the following purposes:
Google Maps

Modifications
This Privacy Policy may be modified from time to time to maintain compliance with the law and to reflect any changes to our data collection process. We recommend that our users check our policy from time to time to ensure that they are informed of any updates. If necessary, we may notify users by email of changes to this policy.

Contact
If you have any questions to ask us, do not hesitate to contact us using the email address on the site.

Effective date: 24/03/2024

 

Terms of Sales

Contact details

These general conditions govern the relations between:
• the company SARL SELLERIE CASSOU, limited liability company, having its head office at 75 rue des Pyrénées 64800 Benejacq , registered in the PAU Trade Register under number B390710432, Intracommunity VAT number: FR89390710432 and holder of the registered trademark SELLERIE CASSOU;

• and the Customer, whose name and quality are defined in the order form appearing online and duly completed by them.

SUMMARY
1. PREAMBLE 2. PURPOSE 3. DURATION 4. ORDERS 5. ACCEPTANCE OF THE ORDER 6. EXECUTION OF THE ORDER 7. DELIVERY 8. RESPONSIBILITY 9. PRICE 10. PAYMENT 11. BILLING 12. PERSONAL INFORMATION 13. COMPLETENESS 14. APPLICABLE LAW – DISPUTE

 

 

Preamble

1. The online store accessible on the site www.sellerie-cassou.com was set up and is the property of the company SELLERIE CASSOU.
2. The Customer declares to have obtained all the information necessary to use the Sellerie Cassou
online store accessible on the site www.sellerie-cassou. com The customer declares to have accepted the conditions of use and the confidentiality policy of the site by having clicked on “I accept”
3. Any order taken for a product appearing in the online store requires consultation and acceptance of these general conditions.
4. Consequently, the Customer acknowledges being fully informed of the fact that his agreement concerning the content of these general conditions of sale
 does not require the handwritten signature of this document, but results only from his placing of the order.
5. The Customer declares to be over 18 years old and to have full legal capacity or to benefit from the authorization of a person holding parental authority, a guardian or curator.

Object

. These general conditions of sale aim to define the rights and obligations of the parties in the context of the distance selling of products offered on the SELLERIE CASSOU online store accessible on the website https://www.sellerie-cassou.com/

Duration

These general conditions of sale apply for the entire period necessary to complete their order. These may be revised at any time by SARL SELLERIE CASSOU without the customer's consent.

Orders

1.The Customer acknowledges having read the nature of the selected product, the size, color and quantity of the products available in the SELLERIE CASSOU online store, and having requested and obtained necessary and/or additional information to place the
order in full knowledge of the facts.

2. Any order from the Customer would only be effective after acceptance of the order by the company SARL SELLERIE CASSOU.

3. If the Customer wishes to place an order, he will complete, according to the instructions provided to him online, a form made available to him where he will include the information necessary for his identification and in particular his name, first names, postal address and address of delivery.

4.The Customer having chosen the products presented and indicated additional information in the order notes if necessary, he will validate his order, in view of a summary displayed on the screen by clicking to demonstrate his commitment and his acceptance of the general conditions of sale.

5.At this time, the order is recorded, an order number is communicated to the Customer.

6. Any order form signed by the Customer by its “click” of acceptance constitutes proof of an irrevocable commitment by the Customer, which can only be called into question in the cases exhaustively listed in these general conditions.

7. Any complaints regarding our goods must be made within ten days of receipt of said goods. In accordance with the
Economic Modernization Law (LME) of August 4, 2008, failure to pay on the agreed date will result in the application of a late payment penalty at a rate equal to three times the legal interest rate per person. month or fraction of a month late, to which must be added the claim for recovery costs. In the event of a dispute, only the Pau court has jurisdiction.

Acceptance of the Order

1.The Customer's order is accepted by the company SARL SELLERIE CASSOU for the SELLERIE CASSOU online store upon sending the order confirmation by email.

2. Acceptance of the order by e-mail summarizes the price, the products ordered, the product characteristics, the costs and delivery times.

3. In the event that SARL SELLERIE CASSOU does not accept the order, it undertakes to inform the Customer by email or post as soon as possible.

4.In the event of non-acceptance of the order by the companySARL SELLERIE CASSOU, the Customer's order is canceled.

Order execution

1.The Customer's order will be executed as soon as possible and within 30 days at the latest.

2. This period runs from the day following that on which the amount of the order will be collected.

3.In the event of unavailability of the ordered product, the Customer will be informed as soon as possible.

4.The Customer will then be free to cancel their order or to define, with the SELLERIE CASSOU online store, possible new delivery times.

5. In the event that the Customer wishes to cancel his order, due to unavailability of the product ordered, the company SARL SELLERIE CASSOU acting for the online store SELLERIE CASSOU undertakes to reimburse him without delay, and at most late, within 30 days of payment of the sums paid by the Customer.

6. Reimbursement, in the event of unavailability, will be made at the discretion of the company SARL SELLERIE CASSOU by transfer to the Customer's bank account or by bank check.

Delivery

1. Subject to the availability of the items ordered, the order will be sent to the Customer at the address indicated by the Customer on the order form.

2.Delivery times are indicated on the order confirmation sent to the Customer by the company SARL SELLERIE CASSOU.

3. Postage and packaging costs will be invoiced to the Customer by the company SELLERIE CASSOU.

4.During delivery, the Customer or recipient of the products must be able, if requested, to prove their identity.

5.In the event of transport damage, the Customer must refuse the damaged product to the delivery person and indicate his refusal, otherwise any recourse against the latter would be impossible.

In accordance with Law No. 80-335 of May 12, 1980, the goods remain our property until full payment of this invoice. The goods always travel at the risk of the recipient.

Responsibility

1.The company SARL SELLERIE CASSOU is only bound, for all phases of access to its website, order taking, delivery or any other subsequent service, by an obligation of means.

2. The liability of the company SARL SELLERIE CASSOU cannot be incurred due to nuisances or damages inherent in the use of internet networks, such as interruption of services, external intrusions, presence of computer viruses or any fact qualified as force majeure by courts.

3. The company SARL SELLERIE CASSOU cannot be held responsible for non-performance of the contract concluded in the event of stock shortages or unavailability of the product, force majeure, disruptions or total or partial strikes, in particular postal services. , means of transport and/or communication, floods, fires.

4. The company SARL SELLERIE CASSOU will not incur any liability for indirect damage as a result of this, operating loss, loss of profit, loss of opportunity, damages or costs.

Price

1.The prices relating to the order of the products are indicated on the SELLERIE CASSOU online store .

2.Prices are displayed in euros, including tax.

3.All orders, whatever their origins, are payable in euros.

4.The prices take into account the VAT applicable on the day of the order and the change in the rate applicable to the VAT will be automatically reflected in the prices indicated on the online store.

5.The company SARL SELLERIE CASSOU when confirming the Customer's order, will indicate the total amount of the order (price including tax + delivery costs) in euros.

6.The product prices do not include communication costs linked to the use of the SELLERIE CASSOU online store which remain the responsibility of the Customer.

Payment

1. It is agreed between the parties that only the actual and prior payment of the sums by the Customer will trigger the process of manufacturing and delivery of the products ordered.

2.The Customer has several means of payment for maximum security guarantee purposes, including:
•by bank card (French national bank cards, international EuroCard / MasterCard cards, international Visa cards), indicating either directly in the area provided for For this purpose, the number of your card, without spaces between the numbers, as well as its expiry date, and the cryptogram.

•by credit card in several installments with Sofinco’s 3XCB payment method. The costs of paying in installments are:

  • Payment in 2 installments with a fee of 0.8%
  • Payment in 3 installments with a 1.5% fee
  • Payment in 4 installments with a 2.2% fee

•by PayPal, by connecting to your PayPal account, and via PayPal you will transfer the amount of the order to the PayPal account of SELLERIE CASSOU.

Billing

1.A detailed invoice is sent to the Customer with the package.

2.Indicating the amount of VAT gives communities, companies, liberal professions and businesses the possibility of recovering it.

Personal Information

1.The information requested from the Customer is necessary to process his order and will be communicated to the company SELLERIE CASSOU and its contractual partners.

2.The Customer may write to the company SELLERIE CASSOU, whose contact details are indicated at the top of these general conditions of sale or on the home page, to oppose such communication or to exercise their rights of access and rectification with regard to the information concerning him.

Entirety

1. These general conditions of sale express the entirety of the obligations of the parties.
2. No general or specific conditions communicated by the consumer can be integrated into these general conditions.

Law and Applicable

1.This contract is subject to French law.

2.The language of this contract is French.

3.In the event of a dispute relating to the interpretation or execution of our general conditions, the French courts will have sole jurisdiction.

4. In the event of a dispute with professionals and/or traders, express jurisdiction is assigned to the Commercial Court of PAU, notwithstanding multiple defendants or warranty claims even for
emergency procedures or for precautionary procedures, in summary proceedings or by request.

IT IS POSSIBLE TO EXCHANGE A PRODUCT WITHIN 10 DAYS, HOWEVER THE SHIPPING COSTS OF THE EXCHANGE WILL BE AT YOUR EXPENSE.